Securing Your Facebook and Other Social Media Accounts

Securing Your Facebook and Other Social Media Accounts

While having social media posts that create engagement and increase followers are often the focus for many businesses, a social media account or page that winds up in the wrong hands can wreak havoc. That’s why it’s crucial not only to monitor who has access to your social media accounts and how much control they have, but also to know …

New Google Business Profile Is Now LIVE!

New Google Business Profile Format Is Now LIVE!

In August 2022, Search Engine Roundtable found that Google was testing an expanded Google Business Profile format in Google Web Search. As of late October 2022, that new format looks to be live for everyone, meaning you’ll have an easier way to edit your dealership’s profile.  Instead of navigating through several clicks to perform edits, once you’re logged in as …

Benefits of video in your social media strategy

The Benefits of Video in Your Social Media Strategy

The numbers are in, and they show that the amount of time adults use social media across all platforms has reached an all-time high of 95 minutes per day. Of that time spent on those platforms, videos are quickly becoming the most consumed form of content. Marketing campaigns that include videos on social media platforms have 34% higher conversion rates, and …

3 Tips for Writing for Social Media

Social media offers one of the fastest ways your dealership can engage with current and potential customers. However, you must make sure the copy for your posts is likely to encourage interaction. Here are three tips that will help you with your social media writing skills. Keep it short, keep it simple. You want to try to keep your message …

Understanding Facebook Analytics

Facebook Analytics: Understanding Basic Terms

Facebook provides numerous insights for your dealership’s page, and all those graphs and numbers can be a bit overwhelming. Fortunately, we’ve taken a few of the basic statistics and broken down what they mean. Impressions Impressions are the number of times that your post or ad appeared in someone’s timeline. Impression rates don’t reflect a unique number of users, as …

Key characteristics of positive online customer interaction

Key Characteristics of Positive Online Customer Interaction

Positive online customer interactions improve your dealership’s public image and ensure greater satisfaction with your services or products. Conversely, negative online customer interactions damage your company’s reputation and leave your customers feeling insignificant and dissatisfied. Think about the online exchanges you’ve had as a customer and remember the companies who excelled at handling your concerns. Our guess is that companies …

Instagram Puts You On The Map

With around 500 million active monthly users, Instagram is an undeniably powerful platform in the world of social media. Creating and engaging with content can do more than make a few new friends. It can put a business on the map. As more users join the Instagram community, the platform only becomes a more powerful tool for marketing to an …